Hello! I’m so excited to support you through my On-the-Go Coaching Program! To ensure we’re on the same page and to make your experience as smooth and effective as possible, I’ve outlined the terms and conditions of this program below. By signing up, you agree to these terms, so please take a moment to read them through.

This document serves as our agreement. Please read it carefully. If something does not align with your goals for our work together, please contact me so we may discuss how to move forward.

In this agreement, I will refer to myself, my employees, and my company as “Company.” I will refer to you as “Client.”

Sincerely,

Jossie Haines

Company’s Services (Coaching Program):

The On-the-Go Coaching Program is a Slack-based coaching service providing the Client with personalized guidance and accountability to help the Client achieve their goals. The program includes:

• Coaching is provided through a private Slack channel.
• Coach is available Monday through Thursday and will respond to messages within 24 hours during these days.
• Messages sent outside these hours will be responded to on the next working day (Monday).
• Weekly check-in forms will be sent via a reminder in Slack.

Term:

The program is a minimum three-month commitment, starting on the agreed-upon date.

If the Coach is unavailable for any reason (e.g., holidays or illness), the Coach will communicate this in advance and the terms of the program will be extended by the unavailable time period.

The Coach takes 2 weeks off at the end of December/beginning of January for winter holidays. Any programs during this time will be extended by 2 weeks.

Payment Options:

• Upfront Payment: Pay for the full three months at the time of registration. ($2691)
• Monthly Payment Plan: Pay in three equal installments of $897, due on the same day each month.
• Additional months beyond the first three can purchased on a monthly recurring basis.

By selecting either option, you commit to signing up for at least three months of the program.

Late Payment:

Client must pay Company pursuant to the terms above. In the event payment is more than 72 hours late, the Program will be automatically terminated and no refund will be provided.

Refund/Multiple Payments:

Company does not offer refunds. Client agrees to pay the total amount due pursuant to above Payment options.

If payment is to be made in multiple payments, and Client becomes unsatisfied with the services or products after providing partial payment, Client agrees to pay the total fee agreed upon. If Client becomes unsatisfied with Company’s services or products, Client is still required to pay the total due outlined in “Payment options”.

Client’s Participation:

Client agrees to participate in the following way: participation on all check-ins as designed by joint agreement between Client and Company and completing homework activities as agreed jointly by Client and Company on Slack.

Confidentiality:

Any information discussed or any information either party comes to know during Company and Client’s working relationship is confidential. This does not include information that either party was aware of prior to executing this Agreement, nor does it include information that was gained by a third party, or information that was available to the public through no breach of confidentiality by Company.

Confidential information may be shared if and only if waived by both parties in writing.

Intellectual Property:

Company reserves all ownership rights to any materials including but not limited to documents, images, audio, and video, provided to Client through Client’s participation in the Program covered in this Agreement. Company provides Client with a single-user license authorizing Client to use the materials for their individual purposes only. Client agrees to not share, copy, distribute, disseminate, or sell the materials for either commercial or non-commercial purposes. Client understands that claiming Company’s materials as their own is a violation of intellectual property rights.

Non-Disparagement

Both Parties agree to not take any actions, make any statements, whether oral or in writing, that negatively impact the other party’s business, services, products, or reputation.

Assignment:

This Agreement shall bind both Company and Client and their respective heirs, legal representatives, successors, and assigns. Client may not assign its rights under this Agreement without express written consent from Company.

No Guarantees; Disclaimer:

NO GUARANTEES: Company makes no guarantees about the results Client may obtain from working with Company. Client agrees that any statements made by Company regarding potential outcomes are opinions and are not binding on Company. Company may provide testimonials from previous clients, which are not to be relied upon to predict results in Client’s specific situation. The results Client experiences will be dependent on many factors including but not limited to Client’s level of personal responsibility, commitment, and abilities, in addition to those factors that Client and/or Company may not be able to anticipate.

NOT PROFESSIONAL MEDICAL OR MENTAL HEALTH ADVICE: At no time should any of Company’s services be considered a substitute for professional medical or mental health services, nor should the service be construed as professional therapy. Company’s services are not intended to treat, diagnose, cure, or prevent any disease. If at any time Client needs medical, and/or psychological treatment, it is Client’s responsibility to seek it out.

NOT LEGAL OR FINANCIAL ADVICE: At no time should any of Company’s services be considered a substitute for professional legal or financial advice. If at any time Client needs legal or financial services, it is Client’s responsibility to seek it out.

EARNINGS DISCLAIMER: Any information provided by Company regarding wealth, abundance, income, earnings, business profits or personal financial status is for informational purposes only. Company may provide real-life examples and/or hypothetical examples of possible outcomes, which are in no way guarantees of what will occur in Client’s specific situation. Financial outcomes depend on many factors including but not limited to Client’s level of personal responsibility, commitment, and abilities, in addition to those factors that Client and/or Company may not be able to anticipate. Client agrees that Company is not responsible for Client’s success, or lack thereof. Client’s reliance on any information provided by Company is done so at Client’s own risk.

Warranties:

Both Company and Client warrant that they have full authority to enter into this Agreement. Company warrants that its services will be provided by qualified people and in a competent manner in accordance with industry standards. Client warrants that it has any necessary permission, licenses, rights, and releases to lawfully execute its duties set forth in this Agreement. EXCEPT FOR THE EXPRESS WARRANTIES IN THIS AGREEMENT, NEITHER PARTY MAKES ANY OTHER WARRANTIES EITHER EXPRESS OR IMPLIED.

Whole Agreement:

This Agreement constitutes the entire agreement between Client and Company. This Agreement supersedes and cancels all prior or contemporaneous oral agreements and written agreements including but not limited to conversations, messages, emails, and negotiations.

Modification; Waiver:

The terms of this Agreement cannot be modified, supplemented, or amended unless agreed to in writing by all parties. The waiver of a term in this Agreement shall not be considered a waiver of any other terms of this Agreement and shall not be considered a continuing waiver. In order to make the waiver binding, the party making the waiver must execute it in writing. The modification or waiver of one term of this Agreement does not affect any other term in the Agreement, regardless of its similarity.

Severability:

If any term in this Agreement is found to be void or voidable, the remaining terms of the Agreement are unaffected, and deemed to remain in full force and effect, including those terms that are similar.

Limited Liability:

THE AMOUNT OF LIABILITY RECOVERABLE FOR ANY CAUSE OF ACTION THAT ARISES UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID FOR SERVICES OUTLINED IN THIS AGREEMENT, REGARDLESS OF WHETHER THE CAUSE OF ACTION IS BASED IN TORT, CONTRACT OR ANY OTHER THEORY OF LIABILITY. UNDER NO CIRCUMSTANCES WILL COMPANY BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY LOSS OF USE, BUSINESS INTERRUPTION, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA, EVEN IF CLIENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Notices:

All notices and communications required or permitted under this Agreement should be made to the Company at [email protected] and to the Client at the e-mail address provided during enrollment in the Program. Should the Client’s e-mail address or contact information change at any time throughout the course of the Program, it is the Client’s responsibility to provide new contact information within 72 hours of any such change

Dispute Resolution; Costs and Fees; Applicable Law/Venue:

Client and Company will do their best to work out any differences through a phone conversation or via email. However, should a dispute ever arise, Parties agree to submit to binding arbitration before a single arbitrator, selected jointly. Prior to seeking arbitration, Client must submit its complaint to Company with full details about the dissatisfaction with the Program via e-mail to [email protected]. Client understands that the only remedy that can be awarded to Client through arbitration is a full refund of Client Payment made to date. No award of consequential or of any other type of damages may be granted. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction. By signing this Agreement, Client agrees to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted in an e-mail or shall otherwise be forfeited forever. Arbitration will be held in Santa Clara County, CA, and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.

This Agreement shall be governed by and construed in accordance with the laws of California and the courts of Santa Clara County shall be the sole forum for resolving disputes hereunder.